gateslacker: (nowaywayrd)
[personal profile] gateslacker

My other cell phone went completely dead  probably because I had dropped it one too many times, and there was no bringing it back, except for maybe the original A/C charger which has been lost for some time. I was in an upgrade period so I decided to get one like Brandon's so we can share chargers and the like. I have ordered cell phones before with no problem. They send the phone but this time, unlike every other time where I either had to sign for the phone or pick it up at the post office if I wasn't home, they leave it on the porch. Enter Sammie, the dog who will chew everything into eensy, tiny bits to be strewn all over the yard. By the time I get home from work only the battery is intact. The rest is in shredded pieces in the yard. I am totally livid because, let's face it, the phone could have fit in the friggin' mailbox. I call Fed-Ex and get "as per a special agreement with this vendor, a claim cannot be created". I then call At&T to wail and bemoan my fate. Hearing my spiel the guy on the other end asks, "Did you just tell me your dog ate your phone?" I am on hold with him now while he sees what he can do for me. (I figured I'd whine  post since I was on hold) He was rather sympathetic having had a dog once who ate walls.  At the moment, it seems as though they are going to send me another phone! I just knew it would be a "too bad, so sad" type of situation judging from my past history with various and sundry customer service issues.

Off to get out of my work clothes and find a glass of tea that Brandon is going to make.

Date: 2008-07-02 10:28 am (UTC)
From: [identity profile] mal119119.livejournal.com
Glad the guy was sympathetic.

Bob used to chew up the post that came in through the letter box. We solved that problem by putting curry powder on a peice of paper and posting it through.

But when we tried it with Flash the pest actually liked the curry powder!

Cai might have been a problem but we have a cadge on the letter box anyway because of Flash.

Date: 2008-07-02 11:21 am (UTC)
From: [identity profile] rosiewook.livejournal.com
I despise FedEx with a firey passion. They either make it impossible to get your package or do things like this where the package can be destroyed.

I hope AT&T comes through for you.

Date: 2008-07-02 09:01 pm (UTC)
From: [identity profile] de23.livejournal.com
Good luck getting a new phone. I sympathize, while as your dog chews up everything, my cat is getting worse and worse about peeing on everything (shoes, papers, rugs, etc.)

Date: 2008-07-09 12:22 am (UTC)
From: [identity profile] ruralstar.livejournal.com
I had to smile when you posted what the guy said to you on the phone. Ranks right up there with Rover eating the term paper kind of thing. I hope you were able to get it all sorted out!

Ruralstar

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